”Complexity Avalanche” Calls for Urgent Response to Lackluster Technology Customer Adoption Rates
J.B. Wood, president and CEO of TSIA, the leading professional association of the services and support industry, has authored a broad exposé of the key trends driving the technology industry and the role services must play. Wood introduced the book and the [...]

Jigsaw, the world leader in Data as a Service (DaaS), today announced it has won the CRM Rising Star Award for 2009 from CRM magazine, the leading publication in the customer relations management industry. The prestigious award recognizes companies that are paving the way in emerging markets with innovative product launches, bold initiatives, or substantial [...]

SugarCRM Recognized for Providing a Sophisticated Alternative to Proprietary Software
SugarCRM, the world’s leading provider of commercial open source customer relationship management (CRM) software, announced today that the company was named the winner of CRM magazine’s 2008 Market Awards in the open source category. SugarCRM was also named a “leader” in the small business suite [...]