Epicor ERP Solution Enabling Quicker Sales Responses and Providing More Accurate Lead Times
Epicor Software Corporation today announced that Xtrac has implemented and gone live with the Epicor enterprise resource planning (ERP) solution. Xtrac provides a unique blend of design, engineering and manufacturing to the world’s top motorsport teams in the toughest arena’s including Formula One, [...]

BLWM Uses dn:Director to Improve Contact Database of 1,000,000+ Records and Streamline Customer Service and Central Government Reporting Processes
Data Management and Compliance Screening specialists, Datanomic Ltd, today announced that Business Link West Midlands (BLWM) has deployed its dn:Director data management application to improve the accuracy of data held in its customer relationship management (CRM) system. [...]

Industry’s Leading Life Sciences CRM Solution Expands its Mobile Accessibility
CEGEDIM DENDRITE (Paris:CGM) announced the availability of its flagship Customer Relationship Management (CRM) suite, Mobile Intelligence, for BlackBerry® smartphone customers. Cegedim Dendrite, the world’s leading provider of pharmaceutical CRM with a 35% market share, continues to deliver innovative and industry specific solutions to immediately increase [...]

Epicor Financial Management Software to Automate and Streamline the Management of £1.3bn Annual Pensions Contributions
Epicor Software Corporation today announced that the Scottish Public Pensions Agency (SPPA) has signed a contract to implement Epicor Financial Management, a core suite within the next-generation Epicor enterprise resource planning (ERP) solution. SPPA administers the NHS and teachers’ pension schemes [...]

Next Generation CRM Enables Improved Efficiency & Collaboration
Cegedim Dendrite (Paris: CGM), the world’s leading provider of Life Sciences customer relationship management (CRM) solutions with a 35 percent market share, announced the commercial availability of the latest version of its flagship suite, Mobile Intelligence™ 5.0.
As Life Sciences companies pursue the optimal commercial model to achieve [...]

Branchr Advertising today announced it’s acquisition of Avecora OnDemand, the flagship product of Avecora. Avecora OnDemand is a web-based small business management application that allows companies, and groups to organize and manage their information. The Avecora OnDemand suite includes project management, contact management, Customer Relationship Management, calendar, status updates and more.
Today, Branchr Advertising announced it’s [...]

In response to customer feedback, new features allow users to tailor Help Desk to their customer service operations
Elementool Inc. (www.Elementool.com), the leading developer of Software-as-a-Service (SaaS) project management software, has released Help Desk version 5.1, an update to Elementool’s customer relationship management (CRM) tool. Now more than ever, it’s important for businesses to establish [...]

Interactive Channel Will Challenge The Hype And Claims Made By CRM Vendors Around The Globe
LONDON, UK – 29th June 2009
News Facts
o On 30th June, Oracle will launch the pilot episode of Oracle WebTV, its online TV channel, to showcase the true return of [...]

New SmartBPM® Customer Intelligence Capabilities Offer Compelling Alternative to Traditional CRM
Pegasystems (NASDAQ: PEGA), the leader in business process management (BPM) software solutions, today announced a series of new, unique software capabilities to help companies interact with their customers far more intelligently and efficiently than they could with traditional customer relationship management (CRM) or Web [...]

Offers B2B Marketers More Efficient Messaging and Management
Silverpop, a leading provider of B2C engagement marketing and B2B marketing automation and lead management solutions, today announced the integration of its Engage B2B (formerly Vtrenz) platform with NetSuite.
This new integration leverages Silverpop Engage B2B’s fully integrated lead-to-sale reporting to put true financial metrics at marketers’ fingertips, [...]