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New ASTRA 1M Satellite to Be Launched on 31 October

SES ASTRA, an SES company (Paris:SESG) (LuxX:SESG), announced today that the launch of its new satellite ASTRA 1M from the Baikonur Cosmodrome in Kazakhstan is scheduled for 31 October 2008. ASTRA 1M will be launched on a Proton Breeze M launch vehicle provided by International Launch Services (ILS) and is the 7th ASTRA satellite to [...]

ILS Proton Successfully Launches Telesat’s Nimiq 4 Satellite

An International Launch Services (ILS) Proton Breeze M launch vehicle successfully carried the Nimiq 4 satellite into space for Telesat today.
This was the fourth launch of the year, and 47th overall, for ILS. The satellite, built by EADS Astrium, was the second Eurostar 3000 bus launched by ILS in a little over a month. [...]

Don’t keep me hanging on the telephone

58% of callers get through to UK’s Top 50 Call Centres in 60 seconds or less
Retail sector boasts shortest call centre queues
16th September 2008; New independent research, commissioned by fifty of the UK’s leading call centres, as part of The Top 50 Call Centre initiative, sponsored by Siemens, shows that 93% of their customers get [...]

Fujitsu links Eurostar and UK National Rail ticketing systems for online sales

Fujitsu Services and Eurostar, the high-speed international rail operator, announced today that Fujitsu has connected Eurostar’s online ticket system with seven UK train operators’ systems. Fujitsu’s work means that travellers from 68 towns and cities across the UK can now book through-fares to Continental Europe on eurostar.com
Previously travellers had to book domestic and international rail [...]

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