Call Center Provider of Education Sector Support Uses Five9 to Deliver Cost-Effective Service
Five9, the leader in on demand call center software announced today the multi-year deployment of its flexible call center software platform at Carolina Call Center. A leading provider of customer service to the education sector, Carolina Call Center delivers consultative support to [...]
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Five9 today announced the launch of the Call Center Software community with Technology Marketing Corporation (TMC) as the newest addition to the TMCnet global online community program.
The Call Center Software community is designed for decision-makers from service providers, SMBs and enterprises seeking information about call center software — including call center services and solutions. [...]
Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns
Five9, Inc., a leader in on-demand call center solutions, announced that VoIP provider Vonage deployed its Virtual Call Center offering in several divisions to manage marketing campaigns. With a history of subscriber growth and nearly 2.6 million lines in service, Vonage continually evaluates [...]
Five9, Inc., a leader in on-demand call center solutions, today announced the completion of $12 million in equity funding from leading investors Hummer Winblad Venture Partners, Partech International and Mosaic Venture Partners. Five9 will use the funding to accelerate its sales, marketing, and product development initiatives.
Five9’s leadership in delivering world-class virtual call centers spans [...]
Leveraging the ATA Knowledge Base of Contact Center Practices and Standards for Quality, Five9 Expands Its Focus on Outsourcer Solutions
Five9, Inc., a leader in on-demand call center solutions, today announced that it has become a corporate member of the American Teleservices Association (ATA), the only non-profit trade organization dedicated to the advancement of companies [...]
Mike Burkland Brings Strong Software Industry Executive Experience to Leading Provider of Virtual Call Center Software
Five9, Inc., the leader in on-demand virtual call center software, today announced the appointment of Mike Burkland as President and Chief Executive Officer. Mike comes to Five9 with more than 11 years of experience as CEO for several leading [...]
