16/11/2009 (www.ISPreview.co.uk, UK, London) – Anybody who has spent any amount of time with a UK Mobile Broadband connection knows that reception is one of the most frustrating aspects of the service. Good reception means your operator will switch you to its fastest network platform and be more stable. Bad reception forces you to tolerate [...]

The results from 721 respondents to ISPreview.co.uk’s latest survey reveal that 75% of people would not buy a house, even a lovely one, if the best broadband ISP speed it could achieve was just 1Mbps. In addition, 51% would be willing to pay more for a house with “faster” broadband.
Some 61.7% of those surveyed said [...]

12/10/2009 (www.ISPreview.co.uk, UK, London) – ISPreview.co.uk has just completed a new interview with John Cunliffe, Ericsson’s Chief Technology Officer (CTO) for the UK and Ireland, concerning the future adoption of next generation (Long Term Evolution) 3G/4G Mobile Broadband technology in the UK and what it will mean for consumers.
SAMPLE QUOTE:
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ISPREVIEW.CO.UK: Do you fear that some [...]

05/10/2009 (www.ISPreview.co.uk, UK, London) – The results from 532 respondents to ISPreview.co.uk’s latest survey reveal that 89.8% believe their Internet connection is reasonably secure, yet only 33.6% have managed to completely avoid their computer ever being infected by a virus.
The confidence is perhaps understandable, with 78.5% reporting that their computers have both anti-virus and firewall [...]

01/09/2009 (www.ISPreview.co.uk, UK, London) – The results from 527 respondents to ISPreview.co.uk’s latest survey reveal that 41.3% of Brits claim an “Average” level of satisfaction with their broadband ISP and 35.4% were “Very” satisfied, while only 23.1% expressed a deep dissatisfaction with their current provider. The overall level of satisfaction appears to be quite strong, [...]

The results from 774 respondents to ISPreview.co.uk’s latest survey reveals that 58.6% of UK consumers are still not satisfied with the broadband speed they receive from their current ISP and 55.2% would be willing to pay extra for “significantly faster” performance.
“While the news bodes well for proponents of faster next generation broadband services, such as [...]

18/05/2009 (www.ISPreview.co.uk, UK, London) – The results from 450 respondents to ISPreview.co.uk’s latest survey reveals that just 36.6% thought their ISPs telephone based customer support was GOOD (28% POOR, 17% AVERAGE), which dropped to just 27.5% for email support (24% POOR, 17% AVERAGE). Respondents sighted “unhelpful replies” (45.7%) as being the most frustrating aspect of [...]

The UK government’s 2009 Budget recently gave support to a new universal service obligation (USO), which would require that everybody in the country be able to access a broadband Internet connection that is capable of at least 2Mbps (download speed) by 2012. The move, which was first proposed by Lord Carter’s Interim Digital Britain report [...]

The latest survey of nearly 500 www.ISPreview.co.uk readers, an impartial independent information and consumer review site covering UK broadband Internet Service Providers, has revealed that just one in five (20.7 per cent) Brits think ISPs should tackle repeated illegal file sharing by imposing restrictions upon P2P access.
PRESS RELEASE
One in Five Think ISPs Should Impose Restrictions [...]

09/02/2009 (www.ISPreview.co.uk, UK, London) – The results from 526 respondents to ISPreview.co.uk’s latest survey reveal that just 25% of British people have a high level of trust in their ISP, while 44% have a lower level of trust now than they did a year ago. However 47% claimed that their trust had been unchanged over [...]