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CallMiner Deal with IS Solutions Analyses UK Contact Centre Conversations for Comprehensive Customer Experience Insight

Eureka Speech Analytics Delivers a Complete View of the Customer Experience by Capturing the Voice of the Customer Directly from Recordings.
LONDON – July 15, 2009 – CallMiner Ltd., a wholly owned subsidiary of CallMiner, Inc, the industry leader in enterprise speech analytics, and IS Solutions Plc (LSE: ISL), a provider of software and services for [...]

Hastings Direct Gains Unrivalled Online Customer Insight with Speed-Trap On Demand Service from IS Solutions

London, 8th July 2009: Insurance provider Hastings Direct has become one of the first companies to benefit from a new Speed-Trap On Demand service from IS Solutions. Speed-Trap captures and delivers complete, real-time data on every individual online customer and prospect visiting a website, based on detailed analysis of their current and historic [...]

Cazenove Capital Management Launches New Website Developed by IS Solutions

London, 2nd July 2009: Investment management firm Cazenove Capital Management has launched a new website at http://www.cazenovecapital.com/ The site was developed and delivered by IS Solutions, incorporating a new design into a template-based site structure for consistency and flexibility. It has been based on EPiServer’s content management system, enabling automation of the publishing [...]

Acquisition of Chapter26 Ltd

IS Solutions plc, the AIM-listed provider of a range of internet design, website development and systems support services is pleased to announce that on 22 July 2008 it acquired Surrey-based Chapter26 Ltd
Chapter26 is a specialist solutions provider of Enterprise Content Management Solutions (“ECM”), Portals and Systems Integration that enables collaboration both within and between organisations [...]

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