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Lincolnshire Police progresses towards ITIL accreditation

Force goes live with chosen solution Sostenuto
Chessington, 27 October 2009. Lincolnshire Police is working towards ITIL accreditation, in line with the National Policing Improvement Agency (NPIA) directive. The ‘Information Systems Strategy for the Police Service’ (ISS4PS) directive, which lays down a framework to improve police performance and efficiencies, has made ITIL a required practice for [...]

ManSys Secures Data with adept4

New IT managed services from adept4 enables flexible working for employees and ensures business continuity for international software provider
23 October, 2009 – International trade, procurement, export management and documentation software provider ManSys, has deployed email management and data backup services from managed IT services provider adept4, to secure its business critical data and provide flexible [...]

UK Organisations Are Still Failing To Realise Competitive Advantages Offered By ITIL® Claims ILX Group

..Independent survey shows less than a quarter of IT staff are ITIL® qualified…
Monday 21st September 2009 – According to ILX Group plc (ILX), the blended training services company, just over half of IT departments (51 per cent) believe that having staff qualified in ITIL® would give their organisation or business a competitive edge. Despite [...]

Northern Rock Achieves Top Marks With ILX Group’s Blended Prince2® Training

…British bank rolls out e-learning and classroom workshops to enhance project management skills amongst in-house IT staff…
Monday 14th September 2009 – ILX Group plc (ILX), the specialist best practice training company is working with Northern Rock to help deliver PRINCE2® training through a blend of two-day classroom workshops and e-learning. The programme will help Northern [...]

Spanish IT Consultancy G2 signs Reseller Agreement with LiveTime Software

IT Governance and consulting company launches LiveTime into Spanish market with focus on open standards and total cost of ownership.
http://livetime.com
Newport Beach, CA – July 30, 2009 — LiveTime Software, a leading provider of ITIL certified Service Management and Help Desk software, today announced its partnership with Spanish IT consulting company G2 Gobierno y Gestión de [...]

Managed Services provider, IrontouchMS expands LiveTime Software’s European network of ITIL service providers.

LiveTime Software, a leading provider of ITIL based Web 2.0 Service Management and Help Desk Software, today announced its partnership with Irontouch Managed Services, a leading IT services, solutions and product engineering company with offices based in California-USA, UK & India. Under the terms of the agreement with LiveTime, IrontouchMS will resell LiveTime Service Manager [...]

LiveTime announces Geo Location Cloud Service for ITIL Service Management

Geo Location Cloud Service for ITIL Service Management pinpoints technician location around the globe to provide local point of presence for improved response times and better customer service.
http://www.livetime.com/webservicedesk/press/2009/Press051809.html
Newport Beach, CA – May 18, 2009 – LiveTime Software, a leading provider of ITIL based Web 2.0 Service Management and Help Desk Software, today announced its new [...]

ILX Group Launches Enhanced ‘Train For Change’ Initiative: Tried And Tested Retraining For Employees Facing Redundancy

…Initiative provides rapid, accessible and affordable PRINCE2 and ITIL training from one of the UK’s leading Accredited Training and Consulting Organisations…
Tuesday 24 February 2009 – ILX Group plc, the best practice training specialist, today announced that it has launched an enhanced version of its popular Train for Change programme in response to worsening economic conditions [...]

CA’s New EITM Business Service Integrations Help Improve Organizations’ Business Processes and IT Management

Accelerating Adoption of IT Service Strategies Based on ITIL® Principles
CA, Inc. (NASDAQ: CA) announced today the immediate availability of two new Enterprise IT Management (EITM) business service integrations designed to help customers automate key business processes and to reduce IT management complexity.
The new service integrations, Identity and Access Management as an Automated Service and Manage [...]

ILX Group plc Launches Blended Learning in Scotland and the North East

Thursday 17th July 2008, ILX Group plc (ILX), the training services company, is launching a public training programme teaching PRINCE2 and ITIL courses to ILX clients in the North East and Scotland. The programme, due to begin in August 2008 and offers organisations with high quality, cost effective training. The training is offered [...]

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