Customers can now make payments over phone
Tata Sky Ltd., the JV between the Tata Group and STAR and Atom Technologies, one of the leading players in mobile/IVR payment solutions provider has signed an agreement to offer innovative phone/ mobile payment solutions to over 3 million Tata Sky subscribers across India. Tata Sky is already using [...]

Covergence Session Manager provides hosted contact centre service with cost savings and increased call control though the deployment of a SIP trunking solution
LONDON, UK, July 14, 2008 – Covergence®, the leading provider of next generation Session Border Control solutions, today announced that Mtel, a leading Dutch hosted contact centre services provider, has selected the Covergence [...]

Dutch operator KPN International’s recent launch of its ‘Simyo’ brand on the Spanish market has exceeded all expectations. Spain is the fourth country where KPN launches ‘Simyo’, following the success in Belgium, Germany and the Netherlands, but the first market where KPN acts as a true MVNO (Mobile Virtual Network Operator).
KPN co-operates with Simfonics, [...]

April 8th London. Card Payments Processor Metavante Technologies Ltd. and Hosted Telephony provider NewVoiceMedia have announced an agreement to provide a new service that will allow callers to retrieve essential card account information including their PIN securely over the phone. This service – a white label IVR (Interactive Voice Response) – developed by NewVoiceMedia and [...]