Content Partners



Direct Access: Business Wire India

KANA Software Names Jay Jones as Chief Financial Officer

Company Consolidates Finance and Operations Under Industry Veteran
KANA Software, Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, announced today that it has named industry veteran Jay Jones as interim Chief Financial Officer and consolidated the company’s finance and operations under his leadership. Jones succeeds Mike Shannahan, who is leaving the company to [...]

KANA Honored by KMWorld Magazine as One of the “100 Companies That Matter in Knowledge Management”

For fifth consecutive year, KANA recognized for market leadership in knowledge solutions for customer service
KANA Software, Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, today announced it has been named to KMWorld magazine’s list of “100 Companies That Matter in Knowledge Management,” for the fifth consecutive year. The KMWorld 100 recognizes organizations [...]

Target Selects KANA to Enhance In-Store Customer Experience

KANA Software, Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, today announced that it has closed a 7-figure transaction with a leading retailer, Target. Known for its meticulous attention to customer experience, Target plans to use KANA’s knowledge management solutions to more effectively place important information at the fingertips of store personnel and [...]

KANA Software to Announce Second Quarter 2008 Financial Results

KANA Software, Inc. (OTCBB: KANA.OB), a world leader in multi-channel customer service, will announce its second quarter 2008 financial results after the market close on Tuesday, August 5, 2008. KANA will host a conference call to discuss the results at 1:30pm PST (4:30pm EST) on the same day.
Investors are invited to listen to the [...]

KANA Embeds IBM Open Technology to Deliver Next-Generation Customer Service Solutions

Companies Expand Global Strategic Alliance to jointly market, sell and support SOA-based solutions
KANA Software (OTC: KANA.OB) and IBM (NYSE: IBM) today announced that the two companies are significantly expanding their Global Strategic Alliance agreement. KANA and IBM will jointly market, sell and support Service Oriented Architecture (SOA)-based customer service solutions built on open technologies [...]

blank