New Recognition Follows Years of Noteworthy Success with Microsoft
Hitachi Consulting was named 2009 Partner of the Year for Microsoft Dynamics AX 2009, chosen out of an international field of top Microsoft alliance partners for outstanding sales performance, technological expertise, consistently high customer satisfaction ratings, and feedback from peers and team members. Hitachi Consulting, the [...]

New Parallels platform will help managed service provider deploy white label reseller business model
FAREHAM, UK, and HERNDON, Va., June 4, 2009 – Cobweb Solutions, a provider of managed IT services, and virtualization and automation leader Parallels, today announced that CobWeb has implemented Parallels Automation to streamline internal administration, improve user experience and enable the provisioning [...]

Company Acquires Agile Software NZ Limited, New Avaya Contact Center Express 4.0 Solution Launches with Greater Functionality and Streamlined Simplicity
Avaya Inc. today announced new initiatives related to its flagship contact center solution for mid-size businesses – Avaya Contact Center Express – that enable organizations to deploy the sophisticated customer service capabilities of larger businesses in [...]

SaaS-Based Configuration, Quoting and Proposal Software Company Extends its Product Integration Solutions
BigMachines, Inc., the leading provider of on-demand configuration and proposal software, announced today that it now provides on-demand software solutions for users of Microsoft Dynamics CRM. Sonoma Partners, specialists in Microsoft Dynamics CRM, partnered with BigMachines to develop the packaged integration of BigMachines [...]

Customer Connect Associates (www.customer-connect.com) announces that its next “Success Accelerators” webinar (www.successaccelerators.com) will show students the success that they can have using Microsoft Dynamics CRM 4.0 and Microsoft SharePoint. The webinar, entitled “Better Together: Microsoft CRM and SharePoint,” will be held June 18 at 10:15 am. The event is free and available for enrollment at [...]

INSPIRATIONcompact Provides Scaleable Features, Dynamic Recording Mode and Modular Architecture
Hoesbach/Germany, August 8, 2008 – ASC (www.asctelecom.com), a leading global provider of innovative solutions to record, analyze and evaluate communications, installed its integrated recording and quality monitoring solution, INSPIRATIONcompact, at Gizmo Corporation, Ltd., an Australian firm providing comprehensive in-home and phone support for a wide range [...]

Enterprise Complaint and Feedback Management Applications Gaining Strong Momentum as Companies Look to Improve Customer Retention
CDC Software, a wholly-owned subsidiary of CDC Corporation and a provider of industry-specific enterprise software and services, today announced its CDC Respond product line, a suite of enterprise complaint and feedback management solutions, has demonstrated an approximate 62 percent [...]

ExactTarget, Omniture, salesforce.com and SLI Systems Join Forces to Host One-Day Seminars Featuring Email Marketing, Web Analytics and CRM Experts
ExactTarget, a leading provider of on-demand, email and one-to-one marketing solutions, is bringing its series of one-day seminars, “Route 1to1: The New eMarketing Essentials,” to the Hyatt Regency in Irvine, Calif. on June 17, 2008. [...]

ISM Lists Pivotal CRM 6.0 as One of the “Top 15” CRM Enterprise Packages in 2008
CDC Software, a wholly owned subsidiary of CDC Corporation (NASDAQ: CHINA) and a global provider of industry-specific enterprise software applications and consulting services, today announced that its Pivotal 6.0 CRM software suite has been named by ISM Inc., a [...]

Hampshire, UK, April 10, 2008 – Parallels today announced that Cobweb, a leading provider of hosting services in Europe, will be the first service provider to use Parallels Automation with hosted Microsoft Dynamics CRM 4.0, a fully integrated customer relationship management (CRM) system. Cobweb has purchased the Parallels Automation solution to automate the delivery of [...]