Software application which automates the search for sales intelligence on the web is officially approved by Salesforce.com
Artesian Solutions, the provider of web-based sales intelligence and surveillance software, has today revealed that its new software solution – ArtesianSurveillanceCRM™ – has been officially certified for the AppExchange marketplace. The thorough Salesforce.com AppExchange certification process confirms the reliability [...]

managemycomplaints.com (MMC) has today launched the first-ever online customer complaint and feedback management service targeted at Small and Medium seized enterprises (SMEs). The service is cloud based, delivered as Software as a Service (SaaS) and can be instantly accessible for less than £2 per day. managemycomplaints.com revolutionises the way SMEs can manage customer complaints and [...]

Flagship customer wins and listing as a UK top 100 media company caps a successful nine months
Artesian Solutions, the provider of web-based market intelligence and surveillance software, has today announced record year on year growth of 60% as well as the attainment of a number of significant milestones. This announcement sits alongside being identified by [...]

Artesian Solutions, a provider of web-based market intelligence and surveillance software, has been selected in the Top 100 of the 2009 Tech Media Invest Top 100 list, in association with The Guardian, PricewaterhouseCoopers and Kemp Little.
Artesian Solutions, whose clients include Vodafone, Barclays and Sita Suez is listed as one of the hottest emerging and most [...]

Less than one in four small to mid-sized enterprises are using any kind of hosted email failover solution or backup email continuity service to minimise email downtime, according to a new research report published today by Connect. Over three-quarters (89%) of companies with under 50 employees surveyed had no way of accessing emails if they [...]

Google and Wolfram Alpha showcase the future of smarter search
Artesian Solutions, a provider of web-based market intelligence and surveillance software, has revealed that 73% of sales and marketing executives believe that by automating the process of search through surveillance would create between 6 to 8 extra hours a week – time that could be spent [...]

New research reveals increase in IT ‘glitches’ between 2008 and 2009
Almost half (47%) of IT managers think their biggest IT headache is simple day-to-day problems, such as internet downtime and being unable to back up files, according to a new research report published today by Connect Support Services. This is a 10% increase compared [...]

A quarter (26%) of IT directors in small and mid-sized companies are planning to increase their technology spend by in 2009, despite the recession, according to new research published today by Connect Support Services, the IT support services and online backup company. This is nearly twice as many as last year. [...]

Half of IT Directors plan to switch from backup tapes to online back up within the next three years, according to new research published today by Connect Support Services. The research, conducted for Connect, found that 22% of companies were already using some kind of remote backup service, with a further 28% predicting they [...]