- First National Bank Uses Clickatell to Improve Customer Service – Santam Uses Clickatell to Save Money and Increase Customer Loyalty
Redwood City, CA, November 12, 2008 – Clickatell, leading global mobile messaging provider, has been shortlisted for two outstanding implementations in the “Best Customer Services Provider” category. First National Bank (FNB) and Santam are both [...]
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Just What Call Centers Need: Cost Savings, Fraud Reduction, Customer Service Excellence
Redwood City, US: June 23, 2008 – Clickatell, leading provider of global mobile messaging, today announced its partnership with Santam, South Africa’s leading short-term insurer, to provide a text-based fraud reporting channel, as well as improved results from Clickatell-powered Santam call center using SMS [...]
