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LiveTime releases Virtualization for SaaS-based Service Management providers

LiveTime virtualization now supports SaaS-based Service Management providers with seamless upgrades, SSL and support for vSphere 4 and XenServer 5.5.
http://www.livetime.com/itil-service-management/itsm-saas-virtual-appliance/
Newport Beach, CA – November 19, 2009 — LiveTime Software, a leading provider of Web based ITIL 3 Service Management and Help Desk software, today announced the release of the LiveTime Virtual Appliance 6.0. The new [...]

British Academy furthers service management excellence

Sunrise’s Sostenuto to centralise IT and facilities service desks
Chessington, 05 November 2009. The British Academy, the UK’s national academy for the humanities and social sciences, has chosen Service Management software Sostenuto from Sunrise to underpin the consolidation of its IT and facilities service desks into one centralised solution.
Following a restructure earlier this year, Head of [...]

Spanish IT Consultancy G2 signs Reseller Agreement with LiveTime Software

IT Governance and consulting company launches LiveTime into Spanish market with focus on open standards and total cost of ownership.
http://livetime.com
Newport Beach, CA – July 30, 2009 — LiveTime Software, a leading provider of ITIL certified Service Management and Help Desk software, today announced its partnership with Spanish IT consulting company G2 Gobierno y Gestión de [...]

Managed Services provider, IrontouchMS expands LiveTime Software’s European network of ITIL service providers.

LiveTime Software, a leading provider of ITIL based Web 2.0 Service Management and Help Desk Software, today announced its partnership with Irontouch Managed Services, a leading IT services, solutions and product engineering company with offices based in California-USA, UK & India. Under the terms of the agreement with LiveTime, IrontouchMS will resell LiveTime Service Manager [...]

Intelliden Launches Discovery and Resource Reconciliation Application Designed for Converged IP Networks

Real-Time Standards-Based Network Resource Reconciliation Reduces Network CAPEX and OPEX, Lowers Provisioning Errors and Improves Service Assurance
Intelliden Inc., a leading provider of Intelligent Networking solutions that enable organizations to control, manage and scale their networks, today announced the release of the Intelliden Discovery and Reconciliation application. This new application is designed specifically for multi-vendor [...]

LiveTime Releases New ITIL Service Desk Virtual Appliance for Sun xVM and VMware

ITIL Service Management and Help Desk Virtual appliance includes LiveTimes’ latest JeOS with symmetric multiprocessing and decreased memory footprint for customers and SaaS providers.
Newport Beach, CA (PRWEB) July 7, 2008 — LiveTime Software, a leading provider of ITIL certified Service Management and Help Desk Software, today released version 2.0 of its highly integrated virtual appliance [...]

Spectrum Interactive plc to Migrate All WiFi Services to Aptilo Networks’ Service Management Platform

Managing WiFi Access, Service to More Than 950 Wireless-Enabled Locations
Aptilo Networks, the global leader in integrated solutions for Service Management and Access Control for wireless networks including WiMAX™, wireless mesh and WiFi hotspots, announces today that Spectrum Interactive, the leading independent public access Internet kiosk operator in the United Kingdom, will migrate its entire [...]

Oracle Announces AIX Support for OracleÒ Communications Billing and Revenue Management

Partnership with IBM Delivers Increased Flexibility to Service Providers
NEW DELHI, India, February 27, 2008:
· Oracle today announced that Oracle Communications Billing and Revenue Management – its convergent, real-time billing and revenue management application – now supports IBM’s AIX operating system.
· [...]

LiveTime Adds JeOS VMware Virtual Appliance to its Help Desk and Service Management Suite

New Linux based JeOS (Just Enough Operating System) facilitates rapid deployment of enterprise service management and help desk infrastructure.
LiveTime Software, a leading provider of ITIL certified Web 2.0 Service Management, Help Desk and Customer Support Software, today announced that LiveTime applications will be available as VMware virtual appliances in the first quarter of 2008. [...]

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