Sysec applies identity and access management (IAM) expertise to NPIA IAM project
Reading, UK – Tuesday November 17th, 2009 – Sysec Security Group (www.sysec.co.uk) has been chosen by Siemens Enterprise Communications (SEN Group)[1] to provide identity and access management (IAM) solutions and services to police forces throughout the UK as part of the National Police Improvement [...]

– fg microtec’s Fixed Mobile Convergence (FMC) client technology delivers one mobile experience for FMC and UC to Siemens OpenScape MobileConnect users
Munich, 29 September 09 — fg microtec, provider of FMC and UC client technology, has today announced a worldwide partnership with Siemens Enterprise Communications Group (SEN), a leader in Unified Communications Solutions for the [...]

Siemens AG and The Gores Group, a U.S.-based private equity firm both known for their operating expertise, have completed a joint venture transaction in which Gores acquired a 51 percent stake in Siemens Enterprise Communications. Siemens will maintain a 49 percent ownership interest in the joint venture. The joint venture will start operations on October [...]

Innovative ASC applications complement Open Communications Systems
ASC has reached the highest level possible in the technology partner program run by Siemens Enterprise Communications. An accolade that only ten companies in the world have achieved. Plus, ASC is a preferred supplier in the fields of voice recording and quality monitoring.
Hoesbach/Germany, September 25, 2008 – ASC (www.asctelecom.com), [...]

Rostrvm Solutions responds with rostrvm CallGuide, an integrated agent support application
Woking, UK, 15 July 2008: Recent independent research commissioned by Siemens Enterprise Communications highlighted the drain on agent productivity caused by increasingly complex administration tasks in the call centre; on average agents spend 71% of their time entering data, making notes, seeking advice and [...]

Distribution approach adopted to provide enhanced support and service to partners, increase market share and enable partners to win more business
Siemens Enterprise Communications today announces that it is migrating to a pure distribution model having previously had both a one- and two-tier approach. The move will allow Siemens to focus on delivering market-leading partner [...]

Independent research commissioned by Siemens dials in on the much-maligned contact centre operative; unique insight proves that traditional stereotype doesn’t ring true
Contact centre professionals have an unfair stigma attached to them for being disloyal, unmotivated, poorly trained and having a ‘couldn’t-care-less’ attitude. Independent research, commissioned by Siemens Enterprise Communications, looks beyond the technology employed [...]

Architecture and power consumption innovations driving down costs and complexity of 802.11n deployments, validated by the Farpoint Group, and Wi-Fi Alliance certified
The new HiPath® Wireless 802.11n solution from Siemens Enterprise Communications is the first solution of its kind to offer innovative architecture and power consumption capabilities to make the migration to fully functional, faster, more [...]

Siemens Enterprise Communications today announced a significant step forward in its ongoing transformation into a software-oriented company with the launch of an innovative new unified communications software platform, OpenScape® Unified Communications (UC) Server. OpenScape UC Server is designed to remove the artificial legacy barriers between today’s traditionally separate voice, video and unified communications systems [...]

Siemens Enterprise Communications today announced significant enhancements, and a new brand name – OpenScale™ – for its professional and managed services portfolio. The company also announced it will invest significant resources into strengthening its existing global service infrastructure, and accelerate its capabilities in delivering software based, Unified Communication (UC) services. This investment plan will [...]