SAN FRANCISCO, November 25, 2009—Recent results from a recent study conducted by the website monitoring company Uptrends (www.uptrends.com) indicate that many online retailers are experiencing significant amounts of time when their websites are not accessible.  In a month long study leading up to “Black Friday”, the busiest shopping day in the United States, Uptrends monitored [...]

Multichannel Retailer Opens a Frank Dialogue With Customers, Dramatically Improving Merchandising and Customer Service
Bazaarvoice, the worldwide leader in hosted social commerce applications that drive sales, today announced that leading multi-channel retailer SkyMall has launched Bazaarvoice Ratings & Reviews on its website, skymall.com. SkyMall is a multi-channel marketer offering high-quality, unique merchandise from top direct [...]

SkyMall, the most popular in-flight retailer in the U.S., and Frontier Airlines announced that as of October 1, 2008, passengers onboard all Frontier and Lynx flights now have access to the SkyMall catalog.
Christine Aguilera, President of SkyMall, noted:
“We are excited to bring the SkyMall catalog to the customers of Frontier Airlines. The SkyMall [...]