From October 28, 2009, ordinary people worldwide can break into the fashion industry through JUSTPROUD: the first online fashion community that actively encourages participation from its members. Members contribute their opinions, knowledge & talents from the start, through the design, modeling and photography stages to the end product: selling their clothes and accessories. [...]

first direct’s latest campaign sees the UK’s number one bank for customer satisfaction make a brave new move to showcase all consumer opinions online on a new microsite: firstdirect.com/live. The first time that a bank has made such a move, the site aggregates live comments from eight million social media sites.
Lisa Wood, head of [...]

Companies accelerate focus on online customer experience, as empowered consumers increasingly flock to social media to share experiences about companies rather than with them
· 77% of online consumers have experienced website issues in the last year
· 46% of those would then abandon a [...]

Sage (UK) Limited has included social media integration in its small business CRM software, ACT! by Sage and is issuing a free guide to help small businesses benefit from social media.
Only 8% of small businesses are using social media to learn more about their customers according to a survey conducted by business software and services [...]

11 September 2009, London
Speakers and panellists are announced for Econsultancy’s annual Online Marketing Masterclasses conference, having been selected for having made a measurable impact on their organisation’s success.
Taking place in London on 18 November 2009, the conference provides senior digital marketing professionals with the opportunity to learn about best practice online marketing across the customer [...]

Sessions to Provide Actionable Ideas Tailored for Wine Marketers and PR Professionals
Benson Marketing Group, a leading wine marketing agency, today announced a series of Roundtable seminars customized for winery marketing and public relations professionals. For more information and to register, visit http://www.bensonmarketing.com/seminars.html
Cultivating Your Community: Boosting Brand Advocacy & Sales through Social Media
Wednesday, [...]

With “real-time Internet” becoming the latest industry buzz, social media agency Yomego argues that this is more than just a passing fad and that organisations of all types should be alive to the new risks and opportunities the trend is creating.
Real-time internet is defined as material that is literally published in real time using social [...]

Ground breaking business TV channel, yourBusinessChannel, has this morning launched an app which links Facebook and YouTube together like never before. The app allows people on either platform to comment on videos, with their comments appearing on both platforms simultaneously.
YouTube and Facebook are amongst the biggest names in online social media. With literally hundreds [...]

It’s big, it’s powerful and it’s changing the way the business world communicates. Social media, it’s unavoidable. Everyman and his laptop are jumping on the social media bandwagon but without strategic planning it can all go horribly wrong.
Earlier this year UK homewares store, Habitat, reportedly put an intern in charge of Twitter postings. The intern [...]

Full Transactional Capabilities to Social Media Communities, Enabling Community Members to Fully Interact and Transact Within the Social Media Ecosystem
oneTXT, the platform provider that enables social interactive media players to become merchants, today announced ORCA, the world’s first social-commerce transaction processing system with a Mashery-managed open API architecture designed for social media communities. ORCA [...]