Now you can forget tape and all the hassle with an affordable Barracuda Networks’ storage solution that is so much easier to use and increases productivity.
Woking, Surrey: 17th November, 09 – Wick Hill is now delivering the Barracuda Backup Service, an affordable, integrated local and offsite data backup solution for any size or type of [...]

Rostrvm Solutions has been nominated for ‘The Top 10 Call Centre Technology for 2009’ awards, organised by leading UK online magazine Call Centre Helper, for its rostrvm Outbound contact management and dialler and rostrvm CallGuide scripting software.
Voters include the 47,000 Call Centre Helper readers from the industry, particularly Call Centre Managers and Technologists.
Rostrvm Solutions designs, [...]

Woking, Surrey: 11 November, 2009 – High double digit growth has attracted Nick Banks to the position of sales director at Wick Hill. Nick Banks has a wealth of experience in channel sales success, both with vendors and in distribution. Nick joins Wick Hill following his role as EMEA managing director for Webroot.
After a short [...]

Each year, Western European home and office workers fill Wembley Stadium with printed paper 5 times[1]
6 November 2009, Chertsey, Surrey – Samsung Electronics has today released the results of a European-wide survey, which reveals that businesses are not taking the proactive steps required to reduce wasted paper and toner in the office printing environment. The [...]

Woking, Surrey: 4th November, 2009 – Farmers’ Weekly has reported[1] that two back up tapes, containing thousands of farmers’ bank details, have been lost by the Rural Payments Agency (RPA). Concerned whistleblowers recently leaked the story to the publication.
The Department of Environment Food and Rural Affairs (DEFRA) knew about the loss, back in May, says [...]

Wick Hill now shipping WatchGuard XTM appliances
Wick Hill release: Woking, Surrey: 30th October, 2009 – Wick Hill is now shipping WatchGuard’s new XTM appliances – the XTM 8-series and the XTM 1050. These new security solutions from WatchGuard will strongly challenge traditional larger SME and enterprise UTM suppliers, as they update the UTM concept to [...]

Wick Hill appointed LogLogic distributor for UK and Germany
Woking, Surrey: 22nd October, 09 – Wick Hill has been appointed UK and German distributor for US company LogLogic, a global leader in log, compliance and security management. LogLogic’s open log management solutions help businesses of all sizes save time and resources by automating [...]

Rostrvm Solutions is providing support to the newly formed South East Contact Centre Forum.
The South East Contact Centre Forum was set up in September 2009 bringing together the growing number of call/contact and customer service centres within the south east. Covering Berkshire, Buckinghamshire, Hampshire, Isle of Wight, Kent, Oxfordshire, Surrey & Sussex it is home [...]

Chennai – Wednesday, 07 October 2009 – iSOFT Group Limited – Australia’s largest listed health information technology company today announced it signed contracts totaling more than A $9 million (US $7.84m) in August and September.
In the largest deal, worth £1.34 million (A $2.4 million) (US $2.14m), iSOFT agreed to continue supporting its patient administration system [...]

‘No news is definitely good news’ in the case of stopping avoidable calls from customers. Reducing avoidable contact will improve efficiency and save both the business and the customer time and money.
Ask anyone what they would like to put into ‘Room 101’ and high on their list will be those frustrating calls they have to [...]