12th October, 2009, Hemel Hempstead – Telephonetics VIP, the speech automation specialist, has set the wheels in motion for a new Partner recruitment campaign to continue strengthening its routes to market, giving prospective channel Partners the commitment and support to be successful in their core markets and help drive the future of speech self-service.
Partners of [...]

23 September 2009, Hemel Hempstead, UK – Telephonetics VIP, the speech automation specialist, is proud to announce the release of ContactCentre 59R an innovative customer contact solution designed to put customers in control and give them choice about how they interact with an organisation.
Designed to improve customer service, maximise call centre agent efficiency and drive [...]

10th July 2009, Hemel Hempstead, UK – Telephonetics VIP, the speech automation specialist, is proud to announce that three of their customers were commended in the field of Telecoms Innovation at the Good Communication Awards on 8th July 2009. Now in its fifth year and organised by Government Technology, the Good Communication Awards aims [...]

12th June 2009, Hemel Hempstead, UK – Reinforcing their market leading position within the NHS for patient appointment reminders, Telephonetics VIP, the speech automation specialist, is pleased to announce that calls from their interactive patient appointment reminder system (Remind+) are now presented using natural language as standard.
Telephonetics VIP’s Remind+ solution is an interactive patient response [...]

30th April 2009, Hemel Hempstead, UK – Telephonetics VIP, the speech automated specialist, today announces the signing of a multi-year contract with Empire Cinemas Ltd for the supply of its MovieLINE® automatic speech recognition (ASR) ticket booking and information technology solution to all of its 17 UK cinema sites.
After a 3 year long relationship with [...]

19th February, 2009, Hemel Hempstead – Telephonetics VIP is pleased to announce the introduction of Confirmer, a highly scalable solution that allows organisations to quickly and efficiently contact groups of people to deliver vital information in time critical situations. These situations range from minor to major and even daily activities.
In today’s economic climate, organisations are [...]

20th January, 2009 – Telephonetics VIP, the speech automation specialist, is pleased to announce the general availability of a range of Automation Agents to help organisations maximise efficiency for routine transactions over the telephone.
High volume routine calls can be a waste of staff time. This time could be more efficiently and cost effectively used on [...]

Telephonetics VIP, the speech automation and voice recognition specialist, is pleased to announce a new contract win for its Contact Centre solution with NHS Lothian. The solution will be used by multiple NHS Lothian departments, each with very individual requirements for call handling, to improve the service provided to callers.
NHS Lothian has already successfully [...]

22nd May 2008 – Telephonetics VIP, the speech recognition and voice automation specialist, is hosting a number of complimentary speech roadshows for the health and public sectors.
The days are designed for anyone who is concerned and involved with improving call handling within the health or public sector in a cost effective manner.
Delegates will hear first [...]

13th May 2008 – Telephonetics PLC, the UK-based automated telephony speech solutions group held their Annual General Meeting on the 24th April 2008.
At the AGM all resolutions were agreed by shareholders. In addition, Michael Neville, Chairman of Telephonetics, was confident about the positive future outlook for the group. He stated “Telephonetics has made a successful [...]