12th October, 2009, Hemel Hempstead – Telephonetics VIP, the speech automation specialist, has set the wheels in motion for a new Partner recruitment campaign to continue strengthening its routes to market, giving prospective channel Partners the commitment and support to be successful in their core markets and help drive the future of speech self-service.
Partners of [...]

23 September 2009, Hemel Hempstead, UK – Telephonetics VIP, the speech automation specialist, is proud to announce the release of ContactCentre 59R an innovative customer contact solution designed to put customers in control and give them choice about how they interact with an organisation.
Designed to improve customer service, maximise call centre agent efficiency and drive [...]

4th August 2009, Hemel Hempstead, UK – Following on from the successful events held in April this year, Telephonetics VIP, the speech automation specialist, is pleased to announce the next phase of its renowned Health and Public Sector technology days and User Group forum taking place 13-15 October 2009. These events will be held [...]

10th July 2009, Hemel Hempstead, UK – Telephonetics VIP, the speech automation specialist, is proud to announce that three of their customers were commended in the field of Telecoms Innovation at the Good Communication Awards on 8th July 2009. Now in its fifth year and organised by Government Technology, the Good Communication Awards aims [...]

One Bus. Three Dates. Three Locations.
19th June, 2009 – ONI, Telephonetics VIP and Cisco take to the road to showcase the latest technologies in Unified Communications and Speech Self Service solutions. This is the first time ONI, Telephonetics VIP and Cisco have come together to help customers understand true business transformation.
Cisco Network on wheels [...]

12th June 2009, Hemel Hempstead, UK – Reinforcing their market leading position within the NHS for patient appointment reminders, Telephonetics VIP, the speech automation specialist, is pleased to announce that calls from their interactive patient appointment reminder system (Remind+) are now presented using natural language as standard.
Telephonetics VIP’s Remind+ solution is an interactive patient response [...]

30th April 2009, Hemel Hempstead, UK – Telephonetics VIP, the speech automated specialist, today announces the signing of a multi-year contract with Empire Cinemas Ltd for the supply of its MovieLINE® automatic speech recognition (ASR) ticket booking and information technology solution to all of its 17 UK cinema sites.
After a 3 year long relationship with [...]

3rd March 2009, Hemel Hempstead – Telephonetics VIP, the speech automation specialist, today announces a multi-year contract extension with Apollo Cinemas to continue supplying automatic speech recognition (ASR) ticket booking and information technology to all of their 13 UK cinema sites.
Apollo has been using MovieLINE, the Telephonetics VIP speech self service product since 2005 to [...]

19th February, 2009, Hemel Hempstead – Telephonetics VIP is pleased to announce the introduction of Confirmer, a highly scalable solution that allows organisations to quickly and efficiently contact groups of people to deliver vital information in time critical situations. These situations range from minor to major and even daily activities.
In today’s economic climate, organisations are [...]

20th January, 2009 – Telephonetics VIP, the speech automation specialist, is pleased to announce the general availability of a range of Automation Agents to help organisations maximise efficiency for routine transactions over the telephone.
High volume routine calls can be a waste of staff time. This time could be more efficiently and cost effectively used on [...]