Organisations can now reap the significant benefits of an outbound customer email and mobile communication platform that integrates data from all business processes and channels including: email-marketing, CRM, transactional messaging, service information, billing and purchase confirmation. By integrating all online customer data into a single enterprise view, the all new Communicator® platform, from Communicator Corp [...]

Knowsley Housing Trust (KHT) is a progressive, not-for-profit, independent Housing Association, based in Knowsley, a vibrant and dynamic urban area of Merseyside, managing over 13,000 high quality homes at affordable rents. KHT has a range of housing stock which includes; houses, bungalows, sheltered housing schemes, as well as low rise and multi-storey accommodation. KHT’s commercial [...]

One of Scotland’s largest employers, Scottish Midland Co-operative (Scotmid), has chosen integrated, self-service HR, Payroll and Time and Attendance software from Carval (www.carval.co.uk).
With over 4000 staff, 260 retail outlets, a funeral service and property management operations, managing HR and payroll effectively was a priority for the group. Previously, Scotmid had two separate HR and Payroll [...]

Stevenage Homes, the Arms Length Management Organisation (ALMO) of Stevenage Borough Council has implemented a mobile workforce technology system for its responsive repairs operatives, from 1st Touch (www.1sttouch.com).
Following the implementation of the mobile solution, the latest inspection by the Audit Commission led to Stevenage Homes being awarded a “2 Star Promising” rating. Stevenage Homes feels [...]

Europe’s leading enterprise mobile workforce technology company has achieved Microsoft Gold Certified partner status for ISV Software Solutions Competency.
The Microsoft ISV Software Solutions Competency recognizes the skill and focus that certified partners bring to a particular solution set. Microsoft Gold Certified Partners that have obtained this competency have a successful record of developing and marketing [...]

Leading European enterprise email-management company Communicator Corp (www.communicatorcorp.com) has announced the integration of its acclaimed Communicator® platform with leading webcast and webinar specialist WorkCast (www.workcast.co.uk).
WorkCast provides businesses with broadcast, live or pre-recorded audio, video or desktop content over the Internet; in much the same way as online TV services like BBC iPlayer. The company’s [...]

A new system to improve the way housing repairs are organised is to be set up by affordable housing provider, Tor Homes. The housing company’s 3,000 tenants will benefit from the system which aims to give tenants a specific date and time when someone will call to fix a repair. It will also reduce [...]

An online survey of senior IT personnel, by software efficiency and IT Audit consultancy group Liken, has revealed the affect of the current economic backdrop on attitudes to Software Asset Management. Many of those polled, now feel that Software Asset Management standards have become too onerous and have switched their primary focus to delivering cost [...]

Leading enterprise mobile technology group, 1st Touch (www.1sttouch.com), has confirmed the appointment of Robert Dent as CEO. Dent joins 1st Touch from Governance, Risk and Compliance software company Achiever Business Solutions; a Sword Group company.
As CEO and a shareholder of Achiever, Dent had been responsible for the company’s sale to Sword in 2006. Prior to [...]

Independent IT audit and Software Asset Management consulting group Liken www.liken.com has launched the Software Efficiency Audit (S.E.A) to help CFOs tighten software budgets and to raise overall system efficiency within existing license arrangements.
Liken claim that as traditional Software Asset Management (SAM) focuses on licensing, it has been primarily a compliance tool for good governance [...]